Shorr Packaging Corporation Division Operations Manager in Fishers, Indiana

Shorr Packaging Corporation is seeking a Division Operations Manager (DOM) for our Indianapolis Division. In this role, the DOM will support the Division and Sales management teams in the implementation of both tactical and long-term strategic plans around maximizing growth, profitability and service delivery. The DOM will have direct oversight of the Division Warehouse and Customer Service organization. The incumbent will make measureable impacts to the Division through improving overall profitability, in addition to managing and developing all non-sales personnel. This is a highly visible role that will require daily interaction with employees at every level of the Division.

Financial Management:

  • Focuses close attention on new business plans, financial reports and existing business profitability, advising the Division Manager of improvements needed, providing options to enhance customer profitability as well as overall profitability of the Division.

  • Assists the Division Manager in the preparation of the annual operating budget for the division.

  • Monitors division actual results versus budget, implements cost savings initiatives where applicable, and make recommendations to Division Management to eliminate excess spending.

  • Work closely with Sales team to develop core processes, tools, and metrics to facilitate sound product pricing decisions and recommend pricing changes to increase the profitability of key and new customers.

Operational Excellence:

  • Work closely with corporate leadership in monitoring Division support roles in connection with Supply Chain, Warehouse Logistics, and Purchasing.

  • Identify areas to improve profitability for large customers and new business opportunities through the implementation and application of a cost to serve model to ensure that the Company maximizes each customers return on sales

  • Understands operating procedures and makes recommendations to improve Division efficiency and performance.

  • Institutes and manages to standard KPIs to ensure a continuous improvement environment exists across all departments and performs strategic analyses and benchmarking on key metrics including revenue, costs, margins, and customer profitability.


  • Management and oversight of customer service and warehouse operations to assure high service standards.

  • Ensures that staff maintains consistent compliance with corporate policies and procedures.

  • Communicates timely and effectively on all appropriate aspects of business management with designated Division Manager, Sales Management, and staff within designated areas.

Shorr Packaging has experienced significant growth and unparalleled customer service year after year. The company has provided business solutions through quality packaging systems, products, and technical service for more than 90 years. As an employee owned company since 1984, every member of the Shorr Packaging team is committed to the company's success. Today, Shorr has employee owners in eight branch locations across the U.S. and represent premier manufacturers like 3M, Sealed Air, and Lantech.

The solution to our success is our people, both our customers and our employee owners.

Shorr Packaging Corp. is an Equal Opportunity Employer that provides employee owners with excellent compensation, 401K, employee stock (ESOP), medical, dental, life, and more.

In addition to the above skills set, the ideal candidate must possess the following:

  • BS/BA degree in business, finance, operations, accounting or related field

  • Minimum 5 to 7 years of related experience

  • Must have experience with business/financial management/accounting

  • Customer service management experience

  • Warehouse management and/or general operations experience within a 250,000 square foot facility preferred

  • Experience working within a pricing or profitability role

  • ERP systems (Preferably Infor SX.e), and WMS experience

  • Distribution experience is preferred

ID: 2018-1268

External Company URL:

Street: 9901 Kincaid Drive