Wyndham Worldwide Sales and Customer Service Representative in Carmel, Indiana

Sales and Customer Service Representative


Our Vacation Sales and Service Associate’s send members on the vacations of their dreams through sales and customer service. RCI is a vacation ownership exchange company. The associate’s job is to interact with RCI/Wyndham members over the phone and on the computer to help them book their vacation as well as offering them additional services and membership options. No cold calls to the general public- we only call and receive calls from our members!

The starting pay rate is $14.00 per hour, within the first year the job will move to an alternate pay scale with additional incentives. Associates are also eligible for an annual sales bonus of up to $3,000. Our associates also get free resort accommodations and an annual Vacation Allowance!

Why RCI?

RCI is proud to be part of Wyndham Worldwide, one of the world's largest hospitality companies across six continents. RCI is the global leader in vacation exchange providing our global community of 3.7 million timeshare owners worldwide with quality vacation experiences at more than 4,500 resorts in 100 countries.

How would you like to get paid to send people on vacation?

Do you like to travel? Are you looking for a career opportunity that could last a lifetime?

Come to work with one of "Indiana's Best Places to Work" award recipients!

As one of the world’s largest hospitality companies, our company impacts the communities where we operate. Our Corporate Social Responsibility program is based on “doing well” for our business, shareholders, and associates, while “doing good” for our communities and the world around us.

Our associates are given opportunities to participate in volunteerism and service within our community. We support our charities, embrace different cultures, and support our sustainability initiatives and responsible business practices.

What does it take to be successful?

Our most successful Vacation Guides:

  • Are driven to help people

  • Have a passion for learning

  • Are hard- working and enjoy friendly competition

  • Are interested and enthusiastic about technology

Sales, customer service and call center experience helpful, but not necessary. We have successful vacation guides from diverse backgrounds including fast food, retail, real estate, education, hospitality, travel.

Your work schedule will include working evenings (latest shift ends at 11pm) and weekends. You must be available for training Monday - Friday, noon-8:00pm, for 8-12 weeks.

Bi-lingual Spanish or French experience a plus.


  • Free Resort Accommodations annually

  • Discounted Resort Rentals

  • Annual Vacation Allowance

  • Opportunities for work travel internationally

  • Recognition programs, contests and incentives

  • Onsite Fitness Center with Personal Trainers

  • Casual Dress Policy

  • Onsite café offering healthy menu options

  • Paid Time Off

  • Eleven total Paid Holidays per year

  • Medical/Dental/Vision Insurance and 401K

  • Tuition Reimbursement



  • High School Diploma or GED required.

  • Must have strong communication skills and problem solving skills

  • Internet navigation skills and computer proficiency is a must.

  • Ability to meet individual, team and departmental goals through effective sales and service delivery

RCI is a drug-free workplace and requires a background check and drug test prior to employment.

Job: Call Center

Primary Location: United States of America-Indiana-Carmel

Employee Status: Regular

Schedule: Full-time

Organization: RCI

Job Posting: Mar 13, 2018, 1:20:27 PM

Requisition ID: 1803927

Equal Opportunity Wyndham Worldwide fosters a work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and do not discriminate either directly or indirectly against employees or prospective employees on the basis of race, color, religion, sex, sexual preference/orientation, citizenship, marital status, veteran status, national origin, age or disability, or against any other protection established by applicable law or regulation. We will make reasonable accommodations for eligible disabled applicants and employees in compliance with applicable laws and regulations. We are committed to actions and policies to assure fair employment, including equal treatment in hiring, promotion, training, compensation, termination and disciplinary action and will not tolerate unlawful discrimination either directly or indirectly by our employees or agents.